Liz Fosslien, Mollie West Duffy Books
Liz Fosslien is an expert in design and emotion, known for her work illustrating the intersection of feelings and work culture. Mollie West Duffy is an organizational development expert who has worked with companies on innovation and culture change.
Known for: Big Feelings: How to Be Okay When Things Are Not Okay, No Hard Feelings: The Secret Power of Embracing Emotions at Work
Books by Liz Fosslien, Mollie West Duffy
Big Feelings: How to Be Okay When Things Are Not Okay
A practical and compassionate guide to understanding and managing difficult emotions such as uncertainty, comparison, anger, burnout, and regret. Drawing on behavioral science and personal stories, th...
No Hard Feelings: The Secret Power of Embracing Emotions at Work
A practical guide that explores how emotions influence our professional lives and how embracing them can improve communication, collaboration, and well-being at work. The authors combine behavioral sc...
Key Insights from Liz Fosslien, Mollie West Duffy
Uncertainty
Few emotions unsettle us like uncertainty. As humans, we crave stability because our brains are wired to seek predictability and safety. Yet, life rarely provides either. In the research we drew upon, people underestimated their ability to adapt — a phenomenon called affective forecasting error. Thi...
From Big Feelings: How to Be Okay When Things Are Not Okay
Comparison
Comparison is ancient — we evolved to track our place within our social group. But in the digital age, it has turned toxic. Social media amplifies the illusion of perfection, feeding us continuous 'highlight reels' of other lives. We discussed in the book how this endless exposure to others’ success...
From Big Feelings: How to Be Okay When Things Are Not Okay
Understanding Emotions at Work
Let’s begin by acknowledging that emotions aren’t distractions from rational thought — they’re part of it. Research in behavioral science shows that our feelings guide judgment: a spark of excitement can fuel innovation, while frustration can reveal obstacles we’ve been glossing over. Mollie and I o...
From No Hard Feelings: The Secret Power of Embracing Emotions at Work
The Myth of Professionalism
One of the biggest cultural myths we confront in this book is that professionalism means emotional neutrality. You’ve probably heard phrases like “don’t take it personally” or “it’s just business.” But we’ve found that this brand of detachment often discourages empathy and authenticity. When people ...
From No Hard Feelings: The Secret Power of Embracing Emotions at Work
About Liz Fosslien, Mollie West Duffy
Liz Fosslien is an expert in design and emotion, known for her work illustrating the intersection of feelings and work culture. Mollie West Duffy is an organizational development expert who has worked with companies on innovation and culture change. Together, they co-authored this book to help profe...
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Liz Fosslien is an expert in design and emotion, known for her work illustrating the intersection of feelings and work culture. Mollie West Duffy is an organizational development expert who has worked with companies on innovation and culture change. Together, they co-authored this book to help profe...
Liz Fosslien is an expert in design and emotion, known for her work illustrating the intersection of feelings and work culture. Mollie West Duffy is an organizational development expert who has worked with companies on innovation and culture change. Together, they co-authored this book to help professionals navigate emotions in the workplace.
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Liz Fosslien is an expert in design and emotion, known for her work illustrating the intersection of feelings and work culture. Mollie West Duffy is an organizational development expert who has worked with companies on innovation and culture change.
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