
Triggers: Creating Behavior That Lasts—Becoming the Person You Want to Be: Summary & Key Insights
by Marshall Goldsmith, Mark Reiter
About This Book
In 'Triggers', executive coach Marshall Goldsmith explores how environmental and psychological triggers influence our behavior and decision-making. The book provides practical strategies for identifying these triggers and reshaping habits to achieve lasting personal and professional change. Drawing on behavioral science and decades of coaching experience, Goldsmith offers tools for self-awareness, accountability, and sustainable improvement.
Triggers: Creating Behavior That Lasts—Becoming the Person You Want to Be
In 'Triggers', executive coach Marshall Goldsmith explores how environmental and psychological triggers influence our behavior and decision-making. The book provides practical strategies for identifying these triggers and reshaping habits to achieve lasting personal and professional change. Drawing on behavioral science and decades of coaching experience, Goldsmith offers tools for self-awareness, accountability, and sustainable improvement.
Who Should Read Triggers: Creating Behavior That Lasts—Becoming the Person You Want to Be?
This book is perfect for anyone interested in leadership and looking to gain actionable insights in a short read. Whether you're a student, professional, or lifelong learner, the key ideas from Triggers: Creating Behavior That Lasts—Becoming the Person You Want to Be by Marshall Goldsmith, Mark Reiter will help you think differently.
- ✓Readers who enjoy leadership and want practical takeaways
- ✓Professionals looking to apply new ideas to their work and life
- ✓Anyone who wants the core insights of Triggers: Creating Behavior That Lasts—Becoming the Person You Want to Be in just 10 minutes
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Key Chapters
Every waking minute we are surrounded by invisible cues—people, places, situations, and even fleeting emotions—that push us toward certain behaviors. These are what I call 'triggers.' They can remind us, provoke us, steer us, or sabotage us. The environment doesn’t ask our permission to influence us; it simply does. A colleague’s tone, an email subject line, the smell of coffee, or the praise of a superior—these external stimuli shape decisions that feel autonomous but are often reactive.
Much of *Triggers* rests on awakening this awareness. You can’t manage what you don’t recognize. Once you start seeing your day as a series of trigger events, each with behavioral consequences, you begin reclaiming power over response. The distinction between awareness and control is crucial. Awareness is the first act of freedom. Control follows only once awareness is consistent.
In coaching sessions, I’ve seen the transformation occur when people identify their behavioral 'hot buttons.' A CEO who gets defensive around data scrutiny, a manager who withdraws under conflict—all operate under specific triggers. What they learn, ultimately, is not to fix the world around them, but to master their internal response to it.
We all live in the gap between what we want to do and what we actually do. That gap widens when we assume motivation alone can carry us through the day. At sunrise, our intentions are clear: eat healthy, stay calm, listen attentively, be generous. By dusk, confronted with hundreds of micro-triggers, these noble plans dissolve into old habits. The problem isn’t hypocrisy—it’s human design.
The environment constantly chips away at our resolve. Fatigue sets in. Emotional contagion occurs. We rationalize. I call this the 'planner–doer paradox': our planner self sets ideal goals, while our doer self responds to the messy reality of the moment.
To close this gap, I teach my clients to introduce structure. Transformation doesn’t rely on sudden inspiration but on repeated discipline. We must build systems that counteract our environment’s pull. Those systems—such as daily reflection, active questioning, and accountability partnerships—convert loose intentions into measurable behavior. The shift from wishful thinking to conscious structuring distinguishes fleeting motivation from lasting change.
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About the Authors
Marshall Goldsmith is a world-renowned executive coach and leadership thinker, recognized for his work with top CEOs and organizations. Mark Reiter is a writer and literary agent who has collaborated with Goldsmith on several bestselling books.
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Key Quotes from Triggers: Creating Behavior That Lasts—Becoming the Person You Want to Be
“Every waking minute we are surrounded by invisible cues—people, places, situations, and even fleeting emotions—that push us toward certain behaviors.”
“We all live in the gap between what we want to do and what we actually do.”
Frequently Asked Questions about Triggers: Creating Behavior That Lasts—Becoming the Person You Want to Be
In 'Triggers', executive coach Marshall Goldsmith explores how environmental and psychological triggers influence our behavior and decision-making. The book provides practical strategies for identifying these triggers and reshaping habits to achieve lasting personal and professional change. Drawing on behavioral science and decades of coaching experience, Goldsmith offers tools for self-awareness, accountability, and sustainable improvement.
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