Roger Connors, Tom Smith Books
Roger Connors and Tom Smith are co-founders of Partners In Leadership, a global leadership training and consulting firm. They are recognized experts in organizational culture and accountability, and co-authors of several bestselling books on leadership and performance improvement.
Known for: Change the Culture, Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results, Fix It: Getting Accountability Right, The Oz Principle: Getting Results Through Individual and Organizational Accountability
Books by Roger Connors, Tom Smith

Change the Culture, Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results
This book presents a practical framework for transforming organizational culture to achieve superior business results. Connors and Smith, co-founders of Partners In Leadership, explain how leaders can...

Fix It: Getting Accountability Right
Fix It: Getting Accountability Right is a business and leadership book that provides a practical framework for building a culture of accountability within organizations. The authors, known for their e...

The Oz Principle: Getting Results Through Individual and Organizational Accountability
The Oz Principle explores the concept of accountability as the key to achieving results in both personal and organizational contexts. Drawing on the metaphor of 'The Wizard of Oz,' the authors illustr...
Key Insights from Roger Connors, Tom Smith
Understanding Culture as the Foundation of Performance and Accountability
At its heart, organizational culture is what people do and why they do it. It is the set of shared assumptions, beliefs, and behaviors that define how work gets done. Too often, we see leaders treating culture as a secondary issue—something to address after processes or systems have been refined. Ye...
From Change the Culture, Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results
Introducing the Results Pyramid: From Experiences to Results
To make culture actionable, Tom and I created what we call the Results Pyramid—a model connecting four crucial layers: experiences, beliefs, actions, and results. At the top are the results you want to achieve: revenue growth, customer satisfaction, innovation, efficiency. Below that are the actions...
From Change the Culture, Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results
Understanding Accountability and Why We Get It Wrong
As we’ve seen time and again, accountability is often misunderstood. In many corporate environments, people flinch when the word appears—it’s synonymous with blame, loss of control, or fear of judgment. But this misperception is precisely what holds organizations back. Real accountability isn’t abou...
From Fix It: Getting Accountability Right
The Fix It Model: See It, Own It, Solve It, Do It
Through years of practice, we condensed the accountability journey into four clear behaviors: See It, Own It, Solve It, and Do It. These steps work at every level—from frontline employees to executives—and they guide organizations from blame to breakthrough. First, See It. This step means facing re...
From Fix It: Getting Accountability Right
The Victim Cycle and the Below the Line Mindset
In every troubled organization we’ve encountered, there exists a storyline that unfolds almost predictably—it’s the story of the Victim Cycle. It begins innocently enough: targets aren’t met, communication falters, resources shrink, or market conditions shift. People start asking, “Who’s to blame?” ...
From The Oz Principle: Getting Results Through Individual and Organizational Accountability
The Accountability Model: See It, Own It, Solve It, Do It
To rise Above the Line consistently, we developed a simple but powerful framework: the four steps to accountability—See It, Own It, Solve It, and Do It. These steps are not linear commands but rather interdependent mindsets that together define what it means to take full ownership of results. See I...
From The Oz Principle: Getting Results Through Individual and Organizational Accountability
About Roger Connors, Tom Smith
Roger Connors and Tom Smith are co-founders of Partners In Leadership, a global leadership training and consulting firm. They are recognized experts in organizational culture and accountability, and co-authors of several bestselling books on leadership and performance improvement.
Frequently Asked Questions
Roger Connors and Tom Smith are co-founders of Partners In Leadership, a global leadership training and consulting firm. They are recognized experts in organizational culture and accountability, and co-authors of several bestselling books on leadership and performance improvement.
Read Roger Connors, Tom Smith's books in 15 minutes
Get AI-powered summaries with key insights from 3 books by Roger Connors, Tom Smith.