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Peter H. Kim Books

1 book·~10 min total read

Peter H. Kim is a professor of management and organization at the University of Southern California’s Marshall School of Business.

Known for: How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired

Books by Peter H. Kim

How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired

How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired

psychology·10 min read

In this book, social psychologist Peter H. Kim explores the science behind trust—how it is formed, lost, and regained in personal and professional relationships. Drawing on decades of research, Kim explains the psychological mechanisms that govern trust decisions, the role of communication and perception, and how individuals and organizations can rebuild trust after betrayal. The book combines empirical insights with real-world examples to illuminate the dynamics of human cooperation and conflict.

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Key Insights from Peter H. Kim

1

The Psychology of Trust: Perception, Expectation, and Risk

Trust begins with perception. When we meet someone new or evaluate a partner’s promise, our minds are constantly reading cues—tone of voice, facial expressions, consistency of behavior. These signals form our first impressions, which quickly set the stage for trust or suspicion. Decades of experimen...

From How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired

2

How Trust Is Formed and Broken

Trust formation is an act of construction. We build it piece by piece from patterns we observe. Consistency in behavior, clarity in communication, and alignment between words and deeds are the materials. In its early stages, trust is fragile and easily shaken. The mind keeps a mental ledger—every fu...

From How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired

About Peter H. Kim

Peter H. Kim is a professor of management and organization at the University of Southern California’s Marshall School of Business. His research focuses on trust, negotiation, and conflict management, and his work has been published in leading academic journals in psychology and organizational behavi...

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Peter H. Kim is a professor of management and organization at the University of Southern California’s Marshall School of Business. His research focuses on trust, negotiation, and conflict management, and his work has been published in leading academic journals in psychology and organizational behavior.

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Peter H. Kim is a professor of management and organization at the University of Southern California’s Marshall School of Business.

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