Janet V. Denhardt Books
Denhardt and Robert B. Denhardt are American scholars in public administration.
Known for: The New Public Service: Serving, Not Steering
Books by Janet V. Denhardt
The New Public Service: Serving, Not Steering
The New Public Service presents a model of public administration that emphasizes democratic values, citizen engagement, and the role of public servants as facilitators of collective action rather than controllers of policy. It challenges the New Public Management paradigm by advocating for service to citizens rather than steering them, focusing on accountability, ethics, and the public interest.
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Historical Context
Public administration did not emerge in isolation; it evolved in response to society’s changing expectations of government. Early models, grounded in Weberian bureaucracy, emphasized hierarchy, rules, and impersonal control—a vision crafted for an era seeking order and predictability. But by the lat...
From The New Public Service: Serving, Not Steering
Core Principles of NPS
The New Public Service rests on foundational principles that unify moral purpose with practical governance. First, we affirm that public servants should serve citizens, not steer them. This principle rejects the technocratic notion that government administrators are detached managers of social syste...
From The New Public Service: Serving, Not Steering
About Janet V. Denhardt
Denhardt and Robert B. Denhardt are American scholars in public administration. Janet Denhardt is known for her work on organizational behavior and public service motivation, while Robert Denhardt has contributed extensively to leadership and public management theory.
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Denhardt and Robert B. Denhardt are American scholars in public administration.
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