Robert I. Sutton, Huggy Rao Books
Robert I. Sutton is a professor of management science and engineering at Stanford University, known for his research on leadership, innovation, and organizational behavior.
Known for: Scaling Up Excellence: Getting to More Without Settling for Less, The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
Books by Robert I. Sutton, Huggy Rao
Scaling Up Excellence: Getting to More Without Settling for Less
This book explores how organizations can effectively scale up excellence—spreading and sustaining the right mindset, behaviors, and practices as they grow. Drawing on extensive research and case studi...
The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
In this management and leadership book, Robert I. Sutton and Huggy Rao explore how leaders can identify and reduce organizational friction that slows progress, while strategically adding friction to p...
Key Insights from Robert I. Sutton, Huggy Rao
The Problem of Scaling
Every organization that achieves pockets of success eventually faces the scaling dilemma—the tension between wanting more and preserving what already works. As we looked deeper into the stories of companies and institutions, we found leaders torn between two competing impulses: expanding their reach...
From Scaling Up Excellence: Getting to More Without Settling for Less
The Mindset of Scaling
When we examined organizations that successfully scaled excellence, we discovered two dominant philosophies. We called them 'Catholicism' and 'Buddhism'—a metaphor to describe how leaders think about replication and adaptation. The 'Catholic' mindset demands standardization: one true way, consistent...
From Scaling Up Excellence: Getting to More Without Settling for Less
Understanding Friction: The Difference Between Helpful and Harmful Resistance
The word ‘friction’ evokes frustration: it’s what makes simple things hard. Yet that reaction, while human, misses a vital truth. Without friction, there’s chaos — no grip, no traction, no form. In an organizational context, friction is simply resistance within systems of work. It shows up as rules,...
From The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
Diagnosing Destructive Friction: The Friction Audit and Its Revelations
Before you can fix friction, you must see it. Yet leaders often operate blind, trapped inside systems they’ve created. We developed friction audits precisely to counter that blindness. These audits are not about assigning blame; they’re about illuminating where work slows down and why. When we wal...
From The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
About Robert I. Sutton, Huggy Rao
Robert I. Sutton is a professor of management science and engineering at Stanford University, known for his research on leadership, innovation, and organizational behavior. Huggy Rao is also a professor at Stanford Graduate School of Business, specializing in organizational change and scaling excell...
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Robert I. Sutton is a professor of management science and engineering at Stanford University, known for his research on leadership, innovation, and organizational behavior. Huggy Rao is also a professor at Stanford Graduate School of Business, specializing in organizational change and scaling excell...
Robert I. Sutton is a professor of management science and engineering at Stanford University, known for his research on leadership, innovation, and organizational behavior. Huggy Rao is also a professor at Stanford Graduate School of Business, specializing in organizational change and scaling excellence. Together, they have coauthored several influential works on leadership and workplace culture.
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Robert I. Sutton is a professor of management science and engineering at Stanford University, known for his research on leadership, innovation, and organizational behavior.
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