Rachel Botsman Books
Rachel Botsman is a British author and lecturer known for her research on trust and collaborative consumption. She has taught at Oxford University’s Saïd Business School and is recognized as a leading thinker on the changing nature of trust in the digital economy.
Known for: Who Can You Trust?: How Technology Brought Us Together and Why It Might Drive Us Apart
Books by Rachel Botsman
Who Can You Trust?: How Technology Brought Us Together and Why It Might Drive Us Apart
In this influential work, Rachel Botsman explores how trust is being transformed in the digital age. She examines the shift from institutional trust—governments, banks, and corporations—to distributed trust enabled by technology platforms. Through case studies of companies like Airbnb, Uber, and blockchain systems, Botsman analyzes how trust is built, lost, and regained in a connected world, and what this means for society, business, and personal relationships.
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From Local Bonds to Institutional Trust: A Brief History
To understand where trust is heading, we have to understand where it came from. For millennia, trust emerged from local, personal relationships. You bought bread from the baker you knew, borrowed money from your neighbor, and learned news at the marketplace. These interactions required reputation to...
From Who Can You Trust?: How Technology Brought Us Together and Why It Might Drive Us Apart
The Fallout: Why Institutional Trust Is Crumbling
We live in a time when faith in institutions — governments, banks, media, even universities — is at an all-time low. People feel disenfranchised by opaque systems that serve themselves more than their societies. Scandals involving political corruption, corporate irresponsibility, and data misuse hav...
From Who Can You Trust?: How Technology Brought Us Together and Why It Might Drive Us Apart
About Rachel Botsman
Rachel Botsman is a British author and lecturer known for her research on trust and collaborative consumption. She has taught at Oxford University’s Saïd Business School and is recognized as a leading thinker on the changing nature of trust in the digital economy.
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Rachel Botsman is a British author and lecturer known for her research on trust and collaborative consumption. She has taught at Oxford University’s Saïd Business School and is recognized as a leading thinker on the changing nature of trust in the digital economy.
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