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Howard Schultz Books

2 books·~20 min total read

Howard Schultz is an American businessman best known for his leadership at Starbucks Coffee Company. He served as CEO and chairman, guiding the company’s expansion and promoting ethical business practices.

Known for: Onward: How Starbucks Fought for Its Life without Losing Its Soul, Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time

Key Insights from Howard Schultz

1

Returning Home: A Company in Crisis

It had been more than eight years since I stepped down as CEO, confident that Starbucks’ culture would continue to thrive on its own. But by 2007, I saw something I could no longer ignore. The Starbucks experience—once intimate, sensory, almost sacred—was fading. Customers were no longer greeted by ...

From Onward: How Starbucks Fought for Its Life without Losing Its Soul

2

Rekindling the Flame: Quality, Craft, and the Human Touch

Our first real act of defiance against mediocrity came in a decision that baffled Wall Street but thrilled my conscience: closing over 7,000 stores nationwide for one evening so our baristas could be retrained in the art of espresso. Analysts called it theatrics. To me, it was an act of respect. A c...

From Onward: How Starbucks Fought for Its Life without Losing Its Soul

3

Early Starbucks: Roots of Quality and Craftsmanship

Before I ever joined Starbucks, the company was already known among coffee aficionados in Seattle for its uncompromising quality. The original founders — Jerry Baldwin, Zev Siegl, and Gordon Bowker — were purists. They didn’t sell cups of coffee; they sold beans, grinders, and knowledge. Their missi...

From Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time

4

Schultz’s Entry and the Italian Inspiration

When I joined Starbucks in 1982, I wasn’t content to merely sell equipment or beans. I wanted to learn everything — the roasting process, the sourcing, the subtle art of creating blends that tell stories. My life changed during a business trip to Milan the following year. Italy introduced me to some...

From Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time

About Howard Schultz

Howard Schultz is an American businessman best known for his leadership at Starbucks Coffee Company. He served as CEO and chairman, guiding the company’s expansion and promoting ethical business practices. Schultz is also recognized for his philanthropic efforts and writings on corporate culture and...

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Howard Schultz is an American businessman best known for his leadership at Starbucks Coffee Company. He served as CEO and chairman, guiding the company’s expansion and promoting ethical business practices. Schultz is also recognized for his philanthropic efforts and writings on corporate culture and leadership.

Frequently Asked Questions

Howard Schultz is an American businessman best known for his leadership at Starbucks Coffee Company. He served as CEO and chairman, guiding the company’s expansion and promoting ethical business practices.

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Get AI-powered summaries with key insights from 2 books by Howard Schultz.