Amy Gallo Books
Amy Gallo is a contributing editor at Harvard Business Review and a recognized expert on workplace dynamics, conflict management, and communication. She writes and speaks widely on how to build healthy professional relationships and is known for her clear, research-driven advice for leaders and employees alike.
Known for: Getting Along: How to Work with Anyone (Even Difficult People)
Books by Amy Gallo
Getting Along: How to Work with Anyone (Even Difficult People)
Workplace stress is often blamed on pressure, deadlines, or constant change, but Amy Gallo argues that one of the biggest factors shaping our daily experience at work is far simpler: the people around us. In Getting Along: How to Work with Anyone (Even Difficult People), she shows that difficult colleagues are not rare exceptions but an unavoidable part of professional life. The real challenge is learning how to deal with them without losing your confidence, your focus, or your integrity. Rather than offering vague advice to “be more professional,” Gallo provides practical, research-based tools for understanding conflict, regulating emotions, setting boundaries, and improving communication. She explores why certain personalities trigger us, how power and politics complicate relationships, and what to do when collaboration feels impossible. A contributing editor at Harvard Business Review and a respected voice on workplace dynamics, Gallo draws on psychology, management research, and real-world examples to create a guide that is both empathetic and actionable. The result is a smart, deeply useful book for anyone who wants to work better with others while protecting their own well-being.
Read SummaryKey Insights from Amy Gallo
Conflict Is Normal, Not Always Harmful
Many people treat workplace conflict as proof that something has gone terribly wrong, but Amy Gallo invites us to see it differently. Disagreement at work is often a sign that people care, have competing priorities, or see a problem from different angles. In that sense, conflict is not the opposite ...
From Getting Along: How to Work with Anyone (Even Difficult People)
Emotions Shape Every Professional Interaction
Workplaces often pretend that emotions should stay outside the office, yet emotions quietly direct attention, interpretation, and behavior all day long. Amy Gallo argues that frustration, anxiety, envy, defensiveness, and even embarrassment are not signs of weakness; they are normal human reactions ...
From Getting Along: How to Work with Anyone (Even Difficult People)
Recognize the Type of Difficult Person
One reason workplace conflict feels so exhausting is that we often treat every difficult person as if they require the same response. Amy Gallo argues that this is a mistake. Not all challenging colleagues behave badly for the same reasons, and not all difficult behavior has the same impact. The col...
From Getting Along: How to Work with Anyone (Even Difficult People)
Use Tailored Strategies for Each Dynamic
A universal script will not solve every workplace relationship problem. Amy Gallo’s most practical contribution is her insistence that each difficult type requires a customized approach. This is where the book moves beyond empathy and into strategy. Once you recognize the pattern, you can choose res...
From Getting Along: How to Work with Anyone (Even Difficult People)
Communication Skills Prevent Unnecessary Escalation
People often think difficult relationships are caused by personality clashes alone, but Amy Gallo shows how often communication habits intensify the problem. Poor timing, vague language, mind-reading, defensive listening, and email misunderstandings can turn ordinary friction into lasting conflict. ...
From Getting Along: How to Work with Anyone (Even Difficult People)
Power Changes Every Workplace Relationship
The same conflict feels very different depending on who holds power. Amy Gallo makes clear that difficult workplace relationships cannot be understood fully without considering hierarchy, status, access, and influence. A disagreement with a peer may be stressful, but conflict with a manager, executi...
From Getting Along: How to Work with Anyone (Even Difficult People)
About Amy Gallo
Amy Gallo is a contributing editor at Harvard Business Review and a recognized expert on workplace dynamics, conflict management, and communication. She writes and speaks widely on how to build healthy professional relationships and is known for her clear, research-driven advice for leaders and empl...
Read more
Amy Gallo is a contributing editor at Harvard Business Review and a recognized expert on workplace dynamics, conflict management, and communication. She writes and speaks widely on how to build healthy professional relationships and is known for her clear, research-driven advice for leaders and empl...
Amy Gallo is a contributing editor at Harvard Business Review and a recognized expert on workplace dynamics, conflict management, and communication. She writes and speaks widely on how to build healthy professional relationships and is known for her clear, research-driven advice for leaders and employees alike.
Frequently Asked Questions
Amy Gallo is a contributing editor at Harvard Business Review and a recognized expert on workplace dynamics, conflict management, and communication. She writes and speaks widely on how to build healthy professional relationships and is known for her clear, research-driven advice for leaders and employees alike.
Read Amy Gallo's books in 15 minutes
Get AI-powered summaries with key insights from 1 book by Amy Gallo.