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Cheryl Geoffrion Books

1 book·~10 min total read

Erik Peterson, Tim Riesterer, Conrad Smith, and Cheryl Geoffrion are experts in sales strategy and messaging.

Known for: The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale

Books by Cheryl Geoffrion

The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale

The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale

marketing·10 min read

The Three Value Conversations provides a framework for sales professionals to engage customers effectively by focusing on value creation, differentiation, and justification. It outlines three critical conversations—creating value, elevating value, and capturing value—each designed to help sales teams win more deals and protect margins in competitive markets.

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Key Insights from Cheryl Geoffrion

1

The Value Gap

Imagine walking into a customer meeting fully prepared to showcase your product—features, demos, testimonials—and still, the customer says, ‘That’s interesting, but we’re not ready to make a change.’ This is the value gap in action. It’s the invisible distance between what you think the customer val...

From The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale

2

Conversation 1 – Create Value

When we talk about creating value, we’re not referring to adding more features or improving performance metrics. Creating value begins long before your product enters the conversation. It starts with evoking a shift in the buyer’s mental model. Think about it as helping the customer see their busine...

From The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale

About Cheryl Geoffrion

Erik Peterson, Tim Riesterer, Conrad Smith, and Cheryl Geoffrion are experts in sales strategy and messaging.

Frequently Asked Questions

Erik Peterson, Tim Riesterer, Conrad Smith, and Cheryl Geoffrion are experts in sales strategy and messaging.

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